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Alcatel 1

Alcatel 1

Android 8.1 (Go edition)
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Restore factory default settings on your Alcatel 1 Android 8.1 (Go edition)

Read help info

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Slide your finger downwards starting from the top of the screen.
Slide your finger downwards starting from the top of the screen.
Slide your finger downwards starting from the top of the screen.
Step 1 of 7

1. Find "Erase all data (factory reset)"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.
Press the settings icon.
Press the settings icon.
Step 2 of 7

1. Find "Erase all data (factory reset)"

Press the settings icon.

Press System.
Press System.
Press System.
Step 3 of 7

1. Find "Erase all data (factory reset)"

Press System.

Press Reset options.
Press Reset options.
Press Reset options.
Step 4 of 7

1. Find "Erase all data (factory reset)"

Press Reset options.

Press Erase all data (factory reset).
Press Erase all data (factory reset).
Press Erase all data (factory reset).
Step 5 of 7

1. Find "Erase all data (factory reset)"

Press Erase all data (factory reset).

Press RESET PHONE.
Press RESET PHONE.
Press RESET PHONE.
Step 6 of 7

2. Restore factory default settings

Press RESET PHONE.

Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Step 7 of 7

2. Restore factory default settings

Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.

1. Find "Erase all data (factory reset)"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press System.
Press Reset options.
Press Erase all data (factory reset).

2. Restore factory default settings

Press RESET PHONE.
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
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