Vodafone Australia Vodafone Australia
How can we help?
Apple iPad (4th generation) (iOS6)

Apple iPad (4th generation)

iOS 6
iOS 7 iOS 6
  • Home
  • Device help
  • Apple
  • iPad (4th generation) (iOS6)
  • Change settings
  • The touch screen on my tablet isn't responding
  • The screen lock is turned on
  • Parent page

Select help topic

Basic use

Explore

Change settings

Specifications

swipe-right

The touch screen on my tablet isn't responding - Apple iPad (4th generation) (iOS6)

Cause 1 of 1: The screen lock is turned on

If the screen lock is turned on, the touch screen doesn't respond.

Solution: Turn off the screen lock.

Apple iPad (4th generation) (iOS6)
Apple iPad (4th generation) (iOS6)
Apple iPad (4th generation) (iOS6)
Step 1 of 10

Select option

Select one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 10

1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.

Step 3 of 10

1a - Turn key lock on or off

To turn off the key lock:
Briefly press On/Off.

Step 4 of 10

1a - Turn key lock on or off

Drag the arrow right.

Step 5 of 10

1b - Select setting for automatic key lock

Press Settings.

Step 6 of 10

1b - Select setting for automatic key lock

Press General.

Step 7 of 10

1b - Select setting for automatic key lock

Press Auto-Lock.

Step 8 of 10

1b - Select setting for automatic key lock

To turn on automatic key lock:
Press the required interval.

Step 9 of 10

1b - Select setting for automatic key lock

To turn off automatic key lock:
Press Never.

Step 10 of 10

1b - Select setting for automatic key lock

Press the Home key to return to standby mode.

1 Select option

Select one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
Apple iPad (4th generation) (iOS6)

2 1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.
To turn off the key lock:
Briefly press On/Off.
Drag the arrow right.

3 1b - Select setting for automatic key lock

Press Settings.
Press General.
Press Auto-Lock.
To turn on automatic key lock:
Press the required interval.
To turn off automatic key lock:
Press Never.
Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Email this article to your friend

Required information *

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.