Vodafone Australia Vodafone Australia
How can we help?
Apple iPad (6th Generation)

Apple iPad (6th Generation)

iPadOS 13.1
iPadOS 15.2 iPadOS 13.1
  • Home
  • Device help
  • Apple
  • iPad (6th Generation)
  • Messaging
  • I can't send and receive iMessages
  • There are problems activating iMessage
  • Parent page

Select help topic

Getting started

Basic use

Calls and contacts

Messaging

Apps and media

Connectivity

Specifications

swipe-right

I can't send and receive iMessages on my Apple iPad (6th Generation) iPadOS 13.1

Cause 2 of 5: There are problems activating iMessage

The first time you activate iMessage, it may take a while before the activation is completed.

Solution: Turn off iMessages and try setting up your tablet for iMessaging again after some time.

Step 1 of 4

Find "Messages"

Press Settings.

Step 2 of 4

Find "Messages"

Press Messages.

Step 3 of 4

Turn on sending of iMessages

Press the indicator next to "iMessage" to turn on the function.

Step 4 of 4

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Messages"

Press Settings.
Press Messages.

2 Turn on sending of iMessages

Press the indicator next to "iMessage" to turn on the function.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Email this article to your friend

Required information *

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.