Vodafone Australia Vodafone Australia
How can we help?
Apple iPhone 12

Apple iPhone 12

iOS 17
iOS 18 iOS 17 iOS 16.0 iOS 15.0 iOS 14.1
  • Home
  • Device help
  • Apple
  • iPhone 12
  • Connectivity
  • My phone uses a large amount of mobile data
  • Use of mobile data for applications is turned on
  • Parent page

Select help topic

Getting started

Basic use

Calls and contacts

Messaging

Apps and media

Connectivity

Specifications

swipe-right

My Apple iPhone 12 iOS 17 uses a large amount of mobile data

Cause 4 of 7: Use of mobile data for applications is turned on

If applications are allowed to use mobile data, they will use mobile data when your phone is not connected to a Wi-Fi network.

Solution: Turn off mobile data usage for applications.

Step 1 of 5

Find "Mobile Service"

Press Settings.

Step 2 of 5

Find "Mobile Service"

Press Mobile Service.

Step 3 of 5

Turn mobile data on or off

Press the indicator next to "Mobile Data" to turn the function on or off.

Step 4 of 5

Turn use of mobile data for applications on or off

Press the indicators next to the required applications to turn the function on or off.

Step 5 of 5

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mobile Service"

Press Settings.
Press Mobile Service.

2 Turn mobile data on or off

Press the indicator next to "Mobile Data" to turn the function on or off.

3 Turn use of mobile data for applications on or off

Press the indicators next to the required applications to turn the function on or off.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Email this article to your friend

Required information *

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.