Vodafone Smart First

Vodafone Smart First

I can't send and receive picture messages - Vodafone Smart First

Cause 1 of 5: There's an error at the receiving end

If you have problems sending picture messages to a specific recipient, the error might be at the receiving end.

Solution: Send a picture message to another recipient to check if the error is at the receiving end.

Step 1 of 14

Create picture message

Press the message icon.

Step 2 of 14

Create picture message

Press the new message icon.

Step 3 of 14

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

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Step 4 of 14

Write text

Write the picture message.

Step 5 of 14

Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 6 of 14

4a - Insert picture

Press Pictures.
Go to the required folder.

Step 7 of 14

4a - Insert picture

Press the required picture.

Step 8 of 14

4b - Insert video clip

Press Videos.
Go to the required folder.

Step 9 of 14

4b - Insert video clip

Press the required video clip.

Step 10 of 14

4c - Insert audio file

Press Audio.

Step 11 of 14

4c - Insert audio file

Press Audio.
Go to the required folder.

Step 12 of 14

4c - Insert audio file

Press the required audio file.

Step 13 of 14

Send the picture message

Press the send icon when you've finished your picture message.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Create picture message

Press the message icon.

Press the new message icon.

2 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write text

Write the picture message.

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4 Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Pictures.
Go to the required folder.

Press the required picture.

6 4b - Insert video clip

Press Videos.
Go to the required folder.

Press the required video clip.

7 4c - Insert audio file

Press Audio.

Press Audio.
Go to the required folder.

Press the required audio file.

8 Send the picture message

Press the send icon when you've finished your picture message.

9 Return to the home screen

Press the Home key to return to the home screen.

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