Restore factory default settings
When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.
All device data will be deleted. Data on your SIM isn't deleted.
Just so you know...
Please select the red text to see instructional images.
Please note that it may take several hours to restore the factory default settings in this way.
When you've restored settings and data, you need to reactivate your device. Click here for information on how to activate your device.
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