Troubleshooting

You can't check your voice messages

If you're calling to check your Voicemail inbox from another phone, you need to follow a specific procedure.

1) Call 0414 121 121

2) Press * to transfer to your own service

3) Enter your mobile number then press #

4) Enter your Voicemail security code then press #

If you've forgotten your Voicemail security code, click here to submit a request to reset the code or call Customer Care on 1300 650 410.

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