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Back up phone memory

Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes. Follow these instructions to back up the phone memory.
Before you can back up the phone memory, you need to install the program BlackBerry Desktop Software on your computer.

Just so you know...

Please select the red text to see instructional images.

Connect phone and computer
Connect the data cable to the phone socket and to your computer's USB port.
Press Sync Media.
Back up phone memory
Start the program BlackBerry Desktop Software on your computer.
Wait while the program establishes a connection to your phone.
Click Back up now.
Select Full (all device data and settings).
Click Back up to back up the phone memory to the computer.
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