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Back up phone memory

Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes. Follow these instructions to back up the phone memory.

Just so you know...

Please select the red text to see instructional images.

Install Zune
Go to www.zune.net on your computer.
Find the download section on the web page to download Zune.
Download and install Zune on your computer.
Connect phone and computer
Connect the data cable to the phone socket at the top of your phone and to your computer's USB port.
Select backup settings
Start the program Zune on your computer.
Select phone.
Select VIEW SYNC OPTIONS.
Select All below the required data types.
Select OK to confirm.
If the software has been updated, there may be some differences in relation to these instructions.
Back up phone memory
The phone memory is automatically backed up.
If required, press START SYNC to back up the phone memory manually.
You can only back up audio files, pictures, video clips and podcasts saved in the phone memory.
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