Customise

Back up phone memory

Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes. Follow these instructions to back up the phone memory.

Just so you know...

Please select the red text to see instructional images.

Install Zune
Go to www.zune.com on your computer.
Find the download section on the web page to download Zune.
Download and install Zune on your computer.
Connect phone and computer
Press the left side of the cover at the top of your phone to open it.
Connect the data cable to the phone socket at the top of your phone and to your computer's USB port.
Start the program Zune on your computer.
Select backup settings
Select phone at the top of the display.
Select VIEW SYNC OPTIONS.
Select All below the required data types.
Select OK to confirm.
Back up phone memory
The phone memory is automatically backed up.
If required, press START SYNC to back up the phone memory manually.
You can only back up audio files, pictures, video clips and podcasts saved in the phone memory.
Was this helpful? Yes No
Close

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send
Close

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Enter your comments
Send
Back to the topic list