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Welcome to device help

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IMPORTANT: When updating your device's software version, it may be necessary to repeat the described process multiple times to update to the latest version. If your device or software update instructions are not listed, please refer to your user manual or contact the manufacturer directly. If you need help, call us on 1300 650 410 or see contact details for all of our other brands. You can also visit your nearest Vodafone store, which is partnering with all our brands to provide support or to discuss your options.

Select a manufacturer

Device type

Alcatel devices

Alcatel 1S (2021)
Alcatel 1S (2021)
Alcatel 1
Alcatel 1
Alcatel 1B (2020)
Alcatel 1B (2020)
Alcatel 3L (2020)
Alcatel 3L (2020)
Alcatel Move Time Family Watch
Alcatel Move Time Family Watch
Alcatel A3 XL
Alcatel A3 XL

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