When you've restored the factory default settings, you need to activate your phone. Follow these instructions to activate your phone.
Before you can activate your phone, you need to install the program iTunes on your computer.
Just so you know...
Please select the red text to see instructional images.
Start the program iTunes on your computer.
Turn on your phone
Press and hold On/Off until your phone is turned on.
Key in your PIN and press OK.
Connect phone and computer
Connect the data cable to the socket at the bottom of your phone and to your computer's USB port.
Choose synchronisation settings
Follow the instructions on the screen to select the required synchronisation settings.
After a moment, the screen shows that your phone is ready for use.
Back to the topic list
Send us your comments
Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.
500 characters remaining
Enter your comments here then click the 'Send' button.
Please enter a comment