Back up phone memory
Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes. Follow these instructions to back up the phone memory.
Just so you know...
Please select the red text to see instructional images.
Back up the phone memory using iTunes, go to 1a.
Back up the phone memory using iCloud, go to 1b
1a - Back up the phone memory using iTunes
Start the program iTunes on your computer.
Connect the data cable to the socket at the bottom of your phone and to your computer's USB port.
Depending on your settings in iTunes, backup may start automatically.
To start backup manually:
Select Back up to iCloud or Back up to this computer.
Right-click your phone in the menu to the left.
Select Back Up.
Before you can back up the phone memory using iTunes, you need to install the program iTunes on your computer.
1b - Back up the phone memory using iCloud
If it's the first time you use the application, you need to log on.
Press Storage & Backup.
Press the indicator next to iCloud Backup to turn on the function.
Press Back Up Now.
To synchronise the contents of your phone continuously, press the indicator next to the required data type to turn on synchronisation.
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