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Back up phone memory

Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes. Follow these instructions to back up the phone memory.
Before you can back up the phone memory, you need to install the program HTC Sync on your computer. You can download the program from

Just so you know...

Please select the red text to see instructional images.

Select setting for USB connection
Press the menu icon.
Press Settings.
Press Connect to PC.
Press Default connection type.
Press HTC Sync Manager.
Press Done.
Press the Return key.
Turn off USB debugging
Press Developer options.
Press USB debugging to turn off the function.
When the field next to the menu item is empty, the function is turned off.
Press the Home key to return to standby mode.
Connect phone and computer
Connect the data cable to the phone socket and to your computer's USB port.
Back up phone memory
Start the program HTC Sync on your computer.
Wait while the program establishes a connection to your phone.
If it's the first time you connect your phone and your computer:
Select Save.
Select the required data types.
Select On below the required data type to turn on synchronisation of the specific data type.
Follow the instructions on the screen to select settings for the required data types.
Select Sync now to back up the phone memory to the computer.
If the software has been updated, there may be some differences in relation to these instructions.
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