Restart your phone
If your phone is slow or freezes, it might help to restart it. Follow these instructions to restart your phone.
Just so you know...
Please select the red text to see instructional images.
Turn off your phone
Press and hold On/Off.
Press Power off.
Remove the back cover
Turn the back of your phone towards you.
Take hold of the top of the back cover and remove it.
Remove the battery
Take hold of the top right side of the battery and remove it.
Insert the battery
Wait for 10-15 seconds.
Place the battery in your phone (left side first), matching the battery contacts with the contacts in your phone, and press the battery into place.
Replace the back cover
Place the back cover on your phone, matching the back cover teeth with the slots in your phone.
Press the back cover into place.
Turn on your phone
Press On/Off until your phone is turned on.
Back to the topic list
Send us your comments
Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.
500 characters remaining
Enter your comments here then click the 'Send' button.
Please enter a comment