Alcatel 1B (2020)

Alcatel 1B (2020)

Android 10.0 (Go edition)

I can't make voice calls on my Alcatel 1B (2020) Android 10.0 (Go edition)

Cause 11 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 8

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Mobile network"

Press the settings icon.

Step 3 of 8

Find "Mobile network"

Press Network & internet.

Step 4 of 8

Find "Mobile network"

Press Mobile network.

Step 5 of 8

Select network manually

Press the indicator next to "Automatically select network" to turn off the function and wait while your phone searches for networks.

Step 6 of 8

Select network manually

Press the required network.

Step 7 of 8

Select network automatically

Press the indicator next to "Automatically select network" to turn on the function.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & internet.

Press Mobile network.

2 Select network manually

Press the indicator next to "Automatically select network" to turn off the function and wait while your phone searches for networks.

Press the required network.

3 Select network automatically

Press the indicator next to "Automatically select network" to turn on the function.

4 Return to the home screen

Press the Home key to return to the home screen.

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