Alcatel A3 XL

Alcatel A3 XL

Android 7.0

I can't make voice calls on my Alcatel A3 XL Android 7.0

Cause 12 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 8

Find "Network operators"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Network operators"

Press the settings icon.

Step 3 of 8

Find "Network operators"

Press More.

Step 4 of 8

Find "Network operators"

Press Mobile networks.

Step 5 of 8

Find "Network operators"

Press Network operators and your phone will search for networks.

Step 6 of 8

Select network automatically

Press Choose automatically.

Step 7 of 8

Select network manually

Press the required network.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press More.

Press Mobile networks.

Press Network operators and your phone will search for networks.

2 Select network automatically

Press Choose automatically.

3 Select network manually

Press the required network.

4 Return to the home screen

Press the Home key to return to the home screen.

Are you ready to upgrade your device? Check out our latest mobile phones