Apple iPad (4th generation) (iOS7)

Apple iPad (4th generation)

iOS 7

I can't use one of my apps - Apple iPad (4th generation) (iOS7)

Cause 3 of 6: There's no internet connection

Some apps require an internet connection to run correctly

Solution: Check if you can access the internet by loading a web page in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

Step 1 of 15

Find "Safari"

Press Safari.

Step 2 of 15

Enter web address

Press the address bar.

Step 3 of 15

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 15

Add current web page to bookmarks

Press the menu icon.

Step 5 of 15

Add current web page to bookmarks

Press Bookmark.

Step 6 of 15

Add current web page to bookmarks

If required, edit the title and press Save.

Step 7 of 15

Go to bookmark

Press the bookmarks icon.

Step 8 of 15

Go to bookmark

Press Favourites.

Step 9 of 15

Go to bookmark

Press the required bookmark.

Step 10 of 15

Add current web page to Reading List

Press the menu icon.

Step 11 of 15

Add current web page to Reading List

Press Add to Reading List.

Step 12 of 15

Go to Reading List

Press the bookmarks icon.

Step 13 of 15

Go to Reading List

Press the Reading List icon.

Step 14 of 15

Go to Reading List

Press the required list.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Safari"

Press Safari.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the menu icon.
Press Bookmark.
If required, edit the title and press Save.

4 Go to bookmark

Press the bookmarks icon.
Press Favourites.
Press the required bookmark.

5 Add current web page to Reading List

Press the menu icon.
Press Add to Reading List.

6 Go to Reading List

Press the bookmarks icon.
Press the Reading List icon.
Press the required list.

7 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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