How can we help?

Apple iPhone 16e

Apple iPhone 16e

iOS 18

Use Face ID on your Apple iPhone 16e iOS 18

Read help info

You can set your phone to use face recognition as phone lock code or to authorise iTunes and App Store purchases.

Press Settings.

Press Settings.

Press Settings.

Step 1 of 8

1. Find "Face ID & Passcode"

Press Settings.

Press Face ID & Passcode.

Press Face ID & Passcode.

Press Face ID & Passcode.

Step 2 of 8

1. Find "Face ID & Passcode"

Press Face ID & Passcode.

Press Set Up Face ID.

Press Set Up Face ID.

Press Set Up Face ID.

Step 3 of 8

2. Add Face ID

Press Set Up Face ID.

Press Get Started and follow the instructions on the screen to set up Face ID.

Press Get Started and follow the instructions on the screen to set up Face ID.

Press Get Started and follow the instructions on the screen to set up Face ID.

Step 4 of 8

2. Add Face ID

Press Get Started and follow the instructions on the screen to set up Face ID.

Press Set Up Later.

Press Set Up Later.

Press Set Up Later.

Step 5 of 8

2. Add Face ID

Press Set Up Later.

Press Done. If you haven't previously selected a phone lock code, key in a code of your own choice twice.

Press Done. If you haven't previously selected a phone lock code, key in a code of your own choice twice.

Press Done. If you haven't previously selected a phone lock code, key in a code of your own choice twice.

Step 6 of 8

2. Add Face ID

Press Done. If you haven't previously selected a phone lock code, key in a code of your own choice twice.

Press the indicators next to the required settings to turn them on or off.

Press the indicators next to the required settings to turn them on or off.

Press the indicators next to the required settings to turn them on or off.

Step 7 of 8

3. Select Face ID settings

Press the indicators next to the required settings to turn them on or off.

You can use your Face ID to turn off the phone lock code, allow access to apps and authorise payments.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 8 of 8

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1. Find "Face ID & Passcode"

Press Settings.

Press Face ID & Passcode.

2. Add Face ID

Press Set Up Face ID.

Press Get Started and follow the instructions on the screen to set up Face ID.

Press Set Up Later.

Press Done. If you haven't previously selected a phone lock code, key in a code of your own choice twice.

3. Select Face ID settings

Press the indicators next to the required settings to turn them on or off.

You can use your Face ID to turn off the phone lock code, allow access to apps and authorise payments.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

How would you rate your experience?

Thank you for your evaluation!

Are you ready to upgrade your device? Check out our latest mobile phones

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.