Apple iPhone 5 (iOS6)

Apple iPhone 5

iOS 6
iOS 10.1 iOS 9.0 iOS 7 iOS 6

Restore factory default settings - Apple iPhone 5 (iOS6)

Read help info

When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.

Step 1 of 10

Find "Reset"

Press Settings.

Step 2 of 10

Find "Reset"

Press General.

Step 3 of 10

Find "Reset"

Press Reset.

Apple iPhone 5 (iOS6)
Step 4 of 10

Select option

Select one of the following options:
Restore settings only, go to 2a.
Restore settings and data, go to 2b.

Step 5 of 10

2a - Restore settings only

Press Reset All Settings.

If you select Reset All Settings, all phone settings are restored but contacts, audio files, video clips and appointments aren't affected.
Step 6 of 10

2a - Restore settings only

Press Reset All Settings.

If you select Reset All Settings, all phone settings are restored but contacts, audio files, video clips and appointments aren't affected.
Step 7 of 10

2a - Restore settings only

Press Reset All Settings.
Your phone is restarted.

If you select Reset All Settings, all phone settings are restored but contacts, audio files, video clips and appointments aren't affected.
Step 8 of 10

2b - Restore settings and data

Press Erase All Content and Settings.

If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted.
When you've restored settings and data, you need to reactivate your phone. Click here for information on how to activate your phone.
Step 9 of 10

2b - Restore settings and data

Press Erase iPhone.

If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted.
When you've restored settings and data, you need to reactivate your phone. Click here for information on how to activate your phone.
Step 10 of 10

2b - Restore settings and data

Press Erase iPhone to confirm.

If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted.
When you've restored settings and data, you need to reactivate your phone. Click here for information on how to activate your phone.

Find "Reset"

Press Settings.
Press General.
Press Reset.

Select option

Select one of the following options:
Restore settings only, go to 2a.
Restore settings and data, go to 2b.
Apple iPhone 5 (iOS6)

2a - Restore settings only

Press Reset All Settings.
If you select Reset All Settings, all phone settings are restored but contacts, audio files, video clips and appointments aren't affected.
Press Reset All Settings.
If you select Reset All Settings, all phone settings are restored but contacts, audio files, video clips and appointments aren't affected.
Press Reset All Settings.
Your phone is restarted.
If you select Reset All Settings, all phone settings are restored but contacts, audio files, video clips and appointments aren't affected.

2b - Restore settings and data

Press Erase All Content and Settings.
If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted.
When you've restored settings and data, you need to reactivate your phone. Click here for information on how to activate your phone.
Press Erase iPhone.
If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted.
When you've restored settings and data, you need to reactivate your phone. Click here for information on how to activate your phone.
Press Erase iPhone to confirm.
If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted.
When you've restored settings and data, you need to reactivate your phone. Click here for information on how to activate your phone.

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones