Apple iPhone 5s

Apple iPhone 5s

I can't send and receive email messages on my Apple iPhone 5s iOS 12.0

Cause 2 of 4: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 13

Find "Mail"

Press Mail.

Step 2 of 13

Select email account

Press arrow left.

Step 3 of 13

Select email account

Press the required email account.

Step 4 of 13

Create new email message

Press the new email message icon

Step 5 of 13

Select recipient

Press To and key in the first letters of the recipient's name.

Step 6 of 13

Select recipient

Press the required contact.

Step 7 of 13

Enter subject

Press Subject and key in the required subject.

Step 8 of 13

Write text

Press the text input field and write the text for your email message.

Step 9 of 13

Attach file

Press and hold the text input field until a pop-up menu is displayed.

Step 10 of 13

Attach file

Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.

Step 11 of 13

Attach file

Press Add Attachment and follow the instructions on the screen to attach a document.

Step 12 of 13

Send the email message

Press Send.

Step 13 of 13

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mail"

Press Mail.

2 Select email account

Press arrow left.
Press the required email account.

3 Create new email message

Press the new email message icon

4 Select recipient

Press To and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press Subject and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.

7 Attach file

Press and hold the text input field until a pop-up menu is displayed.
Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Press Add Attachment and follow the instructions on the screen to attach a document.

8 Send the email message

Press Send.

9 Return to the home screen

Press the Home key to return to the home screen.

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