Apple iPhone 5s (iOS8)

Apple iPhone 5s

I can't access the internet - Apple iPhone 5s (iOS8)

Cause 4 of 8: You've established a connection to a Wi-Fi network, but you aren't logged on

Some Wi-Fi networks require you to log on.

Solution: Open the browser on your phone and try to load a web page. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Step 1 of 15

Find "Safari"

Press Safari.

Step 2 of 15

Enter web address

Press the address bar.

Step 3 of 15

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 15

Add current web page to bookmarks

Press the menu icon.

Step 5 of 15

Add current web page to bookmarks

Press Add Bookmark.

Step 6 of 15

Add current web page to bookmarks

Key in the name of the bookmark and press Save.

Step 7 of 15

Go to bookmark

Press the bookmarks icon.

Step 8 of 15

Go to bookmark

Press Favourites.

Step 9 of 15

Go to bookmark

Press the required bookmark.

Step 10 of 15

Add current web page to Reading List

Press the menu icon.

Step 11 of 15

Add current web page to Reading List

Press Add to Reading List.

Step 12 of 15

Go to Reading List

Press the bookmarks icon.

Step 13 of 15

Go to Reading List

Press the reading list icon.

Step 14 of 15

Go to Reading List

Press the required list.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Safari"

Press Safari.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the menu icon.
Press Add Bookmark.
Key in the name of the bookmark and press Save.

4 Go to bookmark

Press the bookmarks icon.
Press Favourites.
Press the required bookmark.

5 Add current web page to Reading List

Press the menu icon.
Press Add to Reading List.

6 Go to Reading List

Press the bookmarks icon.
Press the reading list icon.
Press the required list.

7 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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