Vodafone Australia Vodafone Australia
How can we help?
Apple iPhone 6

Apple iPhone 6

iOS 12.0
iOS 12.0 iOS 11.0 iOS 10.0 iOS 9.0 iOS 8
  • Home
  • Device help
  • Apple
  • iPhone 6
  • Basic use
  • Restore factory default settings
  • Parent page

Select help topic

Getting started

Basic use

Calls and contacts

Messaging

Apps and media

Connectivity

Specifications

swipe-right

Restore factory default settings on your Apple iPhone 6 iOS 12.0

Read help info

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Press Settings.
Press Settings.
Press Settings.
Step 1 of 10

1. Find "Reset"

Press Settings.

Press General.
Press General.
Press General.
Step 2 of 10

1. Find "Reset"

Press General.

Press Reset.
Press Reset.
Press Reset.
Step 3 of 10

1. Find "Reset"

Press Reset.

Press Reset All Settings.
Press Reset All Settings.
Press Reset All Settings.
Step 4 of 10

2. Restore settings only

Press Reset All Settings.

If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Press Reset All Settings.
Press Reset All Settings.
Press Reset All Settings.
Step 5 of 10

2. Restore settings only

Press Reset All Settings.

If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Step 6 of 10

2. Restore settings only

Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.

If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Press Erase All Content and Settings.
Press Erase All Content and Settings.
Press Erase All Content and Settings.
Step 7 of 10

3. Restore settings and data

Press Erase All Content and Settings.

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
Press the required setting.
Press the required setting.
Press the required setting.
Step 8 of 10

3. Restore settings and data

Press the required setting.

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
Press Erase iPhone.
Press Erase iPhone.
Press Erase iPhone.
Step 9 of 10

3. Restore settings and data

Press Erase iPhone.

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Step 10 of 10

3. Restore settings and data

Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.

1. Find "Reset"

Press Settings.
Press General.
Press Reset.

2. Restore settings only

Press Reset All Settings.
If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Press Reset All Settings.
If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.

3. Restore settings and data

Press Erase All Content and Settings.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
Press the required setting.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
Press Erase iPhone.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.
How would you rate your experience?

Thank you for your evaluation!

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.