Apple iPhone Xs

Apple iPhone Xs

iOS 12.0
iOS 18 iOS 17 iOS 16.0 iOS 15.1 iOS 14.0 iOS 13.0 iOS 12.0

I can't send and receive picture messages on my Apple iPhone Xs iOS 12.0

Cause 1 of 5: The phone has not been correctly set up for MMS

To send and receive picture messages, your phone needs to be correctly set up for picture messaging.

Solution: Set up your phone for picture messaging.

Step 1 of 4

Turn picture messaging on or off

Press Settings.

Step 2 of 4

Turn picture messaging on or off

Press Messages.

Step 3 of 4

Turn picture messaging on or off

Press the indicator next to "MMS Messaging" to turn on the function.

Step 4 of 4

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Turn picture messaging on or off

Press Settings.
Press Messages.
Press the indicator next to "MMS Messaging" to turn on the function.

2 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones