BlackBerry Curve 9720

BlackBerry Curve 9720

I can't receive any calls - BlackBerry Curve 9720

Cause 2 of 2: Divert of all calls is turned on

If call divert is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail or to another number.

Solution: Turn off call divert.

Step 1 of 9

Find "Call Forwarding"

Press Connect.

Step 2 of 9

Find "Call Forwarding"

Press the Menu key.

Step 3 of 9

Find "Call Forwarding"

Press Options.

Step 4 of 9

Find "Call Forwarding"

Press Call Forwarding.

Step 5 of 9

Cancel all diverts

Press Forward Calls.

Step 6 of 9

Cancel all diverts

Press No.

Step 7 of 9

Save setting

Press the Menu key.

Step 8 of 9

Save setting

Press Save.

Step 9 of 9

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Call Forwarding"

Press Connect.
Press the Menu key.
Press Options.
Press Call Forwarding.

2 Cancel all diverts

Press Forward Calls.
Press No.

3 Save setting

Press the Menu key.
Press Save.

4 Return to the home screen

Press Disconnect to return to the home screen.

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