BlackBerry Curve 9720

BlackBerry Curve 9720

I can't access the internet - BlackBerry Curve 9720

Cause 4 of 10: You're abroad and data roaming is turned off on your phone

If you are trying to access the internet using the mobile network when abroad, data roaming needs to be turned on on your phone.

Solution: Turn on data roaming. Please note that you may induce additional costs by turning on data roaming on your phone.

Step 1 of 8

Find "Mobile Network"

Press the Menu key twice.

Step 2 of 8

Find "Mobile Network"

Press Options.

Step 3 of 8

Find "Mobile Network"

Press Networks and Connections.

Step 4 of 8

Find "Mobile Network"

Press Mobile Network.

Step 5 of 8

Turn data roaming on or off

Press While Roaming.

Step 6 of 8

Turn data roaming on or off

Press On or Off.

Step 7 of 8

Return to the home screen

Press Disconnect.

Step 8 of 8

Return to the home screen

Press the Return key to return to the home screen.

1 Find "Mobile Network"

Press the Menu key twice.

Press Options.

Press Networks and Connections.

Press Mobile Network.

2 Turn data roaming on or off

Press While Roaming.

Press On or Off.

3 Return to the home screen

Press Disconnect.

Press the Return key to return to the home screen.

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