BlackBerry Curve 9720

BlackBerry Curve 9720

I can't access the internet - BlackBerry Curve 9720

Cause 8 of 10: Mobile data is turned off on your phone

If you're trying to access the internet using the mobile network, mobile data needs to be turned on on your phone.

Solution: Turn on mobile data.

Step 1 of 8

Find "Mobile Network"

Press the Menu key twice.

Step 2 of 8

Find "Mobile Network"

Press Options.

Step 3 of 8

Find "Mobile Network"

Press Networks and Connections.

Step 4 of 8

Find "Mobile Network"

Press Mobile Network.

Step 5 of 8

Turn mobile data on or off

Press Data Services.

Step 6 of 8

Turn mobile data on or off

Press On or Off.

Step 7 of 8

Return to the home screen

Press Disconnect.

Step 8 of 8

Return to the home screen

Press the Return key to return to the home screen.

1 Find "Mobile Network"

Press the Menu key twice.

Press Options.

Press Networks and Connections.

Press Mobile Network.

2 Turn mobile data on or off

Press Data Services.

Press On or Off.

3 Return to the home screen

Press Disconnect.

Press the Return key to return to the home screen.

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