BlackBerry Z30

BlackBerry Z30

I can't make voice calls - BlackBerry Z30

Cause 4 of 9: Your phone is set to connect to 3G networks only.

If your phone is set to connect to 3G networks only, it can't find a network if you're in an area with poor or no 3G network coverage.

Solution: Change network mode to allow your phone to connect to both 2G and 3G networks.

Step 1 of 10

Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 10

Find "Mobile Network"

Press Network Connections.

Step 3 of 10

Find "Mobile Network"

Press Mobile Network.

Step 4 of 10

Select network mode

Press the drop down list below "Network Mode".

Step 5 of 10

Select network mode

Press one of the following options:
2G

Step 6 of 10

Select network mode

3G

Step 7 of 10

Select network mode

4G & 3G

Step 8 of 10

Select network mode

3G & 2G

Step 9 of 10

Select network mode

4G & 3G & 2G

BlackBerry Z30

BlackBerry Z30

BlackBerry Z30

Step 10 of 10

Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.

1 Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Press Network Connections.

Press Mobile Network.

2 Select network mode

Press the drop down list below "Network Mode".

Press one of the following options:
2G

3G

4G & 3G

3G & 2G

4G & 3G & 2G

3 Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.

BlackBerry Z30

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