BlackBerry Z30

BlackBerry Z30

I can't access the internet - BlackBerry Z30

Cause 4 of 9: You've established a connection to a Wi-Fi network, but you aren't logged on

Some Wi-Fi networks require you to log on.

Solution: Open the browser on your phone and try to load a web page. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Step 1 of 9

Find "Browser"

Slide your finger left across the display to open the main menu.
Press Browser.

Step 2 of 9

Enter web address

Press the address bar.

Step 3 of 9

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 9

Add current web page to bookmarks

Press the dots.

Step 5 of 9

Add current web page to bookmarks

Press Add Bookmark.

Step 6 of 9

Go to bookmark

Press the dots.

Step 7 of 9

Go to bookmark

Press Bookmarks.

Step 8 of 9

Go to bookmark

Press the required bookmark.

BlackBerry Z30
Step 9 of 9

Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.

1 Find "Browser"

Slide your finger left across the display to open the main menu.
Press Browser.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the dots.
Press Add Bookmark.

4 Go to bookmark

Press the dots.
Press Bookmarks.
Press the required bookmark.

5 Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.
BlackBerry Z30

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