HTC Desire 310

HTC Desire 310

I can't send and receive email messages - HTC Desire 310

Cause 2 of 3: The email message is written incorrectly

The email message can't be sent if it's written incorrectly.

Solution: Write an email message correctly.

Step 1 of 14

Find "Email"

Press the menu icon.

Step 2 of 14

Find "Email"

Press Productivity.

Step 3 of 14

Find "Email"

Press Email.

Step 4 of 14

Select email account

Press the drop down list at the top of the display.

Step 5 of 14

Select email account

Press the required email account.

Step 6 of 14

Create message

Press the new email message icon.

Step 7 of 14

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.

Step 8 of 14

Enter subject

Press Subject.
Key in a subject for the email message.

Step 9 of 14

Write the text

Press Compose email.
Write the text for your email message.

Step 10 of 14

Attach file

Press the menu icon.

Step 11 of 14

Attach file

Press Attach file.
Go to the required folder.

Step 12 of 14

Attach file

Press the required file.

Step 13 of 14

Send the email message

Press the send icon when you've finished your email message.

Step 14 of 14

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Email"

Press the menu icon.
Press Productivity.
Press Email.

2 Select email account

Press the drop down list at the top of the display.
Press the required email account.

3 Create message

Press the new email message icon.

4 Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.

5 Enter subject

Press Subject.
Key in a subject for the email message.

6 Write the text

Press Compose email.
Write the text for your email message.

7 Attach file

Press the menu icon.
Press Attach file.
Go to the required folder.
Press the required file.

8 Send the email message

Press the send icon when you've finished your email message.

9 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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