HTC One (M8)

HTC One (M8)

I can't turn on my phone - HTC One (M8)

Cause 10 of 10: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Key in your phone lock code. You can now turn off the phone lock code. If you have forgotten your phone lock code, contact the phone manufacturer for assistance.

Step 1 of 14

Find "Screen lock"

Slide two fingers down the display starting from the top edge of your phone.
Press SETTINGS.

Step 2 of 14

Find "Screen lock"

Press Security.

Step 3 of 14

Find "Screen lock"

Press Screen lock.

HTC One (M8)

HTC One (M8)

HTC One (M8)

Step 4 of 14

Select option

You can create several types of phone lock codes. The following steps show two examples:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.

Step 5 of 14

2a - Create phone lock code using a pattern

Press Pattern.

Step 6 of 14

2a - Create phone lock code using a pattern

Press and drag a point to connect at least four points.

Step 7 of 14

2a - Create phone lock code using a pattern

Press CONTINUE.
Repeat the selected phone lock code to confirm.

Step 8 of 14

2a - Create phone lock code using a pattern

Press CONFIRM.

Step 9 of 14

2a - Create phone lock code using a pattern

Press OK.

Step 10 of 14

2b - Create phone lock code using a PIN

Press PIN.

Step 11 of 14

2b - Create phone lock code using a PIN

Key in the required phone lock code and press CONTINUE.

Step 12 of 14

2b - Create phone lock code using a PIN

Key in the phone lock code again and press OK.

Step 13 of 14

Turn off use of phone lock code

Press No lock screen.

Step 14 of 14

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Screen lock"

Slide two fingers down the display starting from the top edge of your phone.
Press SETTINGS.

Press Security.

Press Screen lock.

2 Select option

You can create several types of phone lock codes. The following steps show two examples:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.

HTC One (M8)

3 2a - Create phone lock code using a pattern

Press Pattern.

Press and drag a point to connect at least four points.

Press CONTINUE.
Repeat the selected phone lock code to confirm.

Press CONFIRM.

Press OK.

4 2b - Create phone lock code using a PIN

Press PIN.

Key in the required phone lock code and press CONTINUE.

Key in the phone lock code again and press OK.

5 Turn off use of phone lock code

Press No lock screen.

6 Return to the home screen

Press the home icon to return to the home screen.

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