HTC One (M8)

HTC One (M8)

I can't access the internet - HTC One (M8)

Cause 5 of 9: You've turned on manual network selection and are out of range of the selected network

If you're trying to access the internet using the mobile network and you've turned on manual network selection, you need to be within range of the the selected network.

Solution: Turn on automatic network selection so that your phone connects to a network automatically.

Step 1 of 8

Find "Network operators"

Slide two fingers down the display starting from the top edge of your phone.
Press SETTINGS.

Step 2 of 8

Find "Network operators"

Press Mobile data.

Step 3 of 8

Find "Network operators"

Press Network operators.

HTC One (M8)
Step 4 of 8

Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 5 of 8

2a - Select network manually

Press Search networks.

Step 6 of 8

2a - Select network manually

Press the required network.
Your display will tell you if you have access to the network you've chosen.

Step 7 of 8

2b - Select network automatically

Press Select automatically.

Step 8 of 8

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Network operators"

Slide two fingers down the display starting from the top edge of your phone.
Press SETTINGS.
Press Mobile data.
Press Network operators.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
HTC One (M8)

3 2a - Select network manually

Press Search networks.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press Select automatically.

5 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device