HTC One M9

HTC One M9

I can't access the internet - HTC One M9

Cause 9 of 9: Wi-Fi isn't turned on on your phone

If you are trying to access the internet using a Wi-Fi network, Wi-Fi needs to be turned on on your phone.

Solution: Turn on Wi-Fi.

Step 1 of 5

Turn on Wi-Fi

Slide two fingers down the display starting from the top edge of your phone.
Press and hold the Wi-Fi icon.

Step 2 of 5

Turn on Wi-Fi

Press the indicator next to "Wi-Fi" until the function is turned on.

Step 3 of 5

Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.

Step 4 of 5

Connect to Wi-Fi network

Follow the instructions on the display to select security settings, if required.
Press CONNECT.

Step 5 of 5

Return to the home screen

Press the home icon to return to the home screen.

1 Turn on Wi-Fi

Slide two fingers down the display starting from the top edge of your phone.
Press and hold the Wi-Fi icon.
Press the indicator next to "Wi-Fi" until the function is turned on.

2 Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.
Follow the instructions on the display to select security settings, if required.
Press CONNECT.

3 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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