HTC One M9

HTC One M9

I can't use Wi-Fi - HTC One M9

Cause 2 of 6: You're connected to a Wi-Fi network, but you're not logged on

Some Wi-Fi networks require you to log on.

Solution: Open the browser on your phone and try to load a web page. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Step 1 of 10

Open internet browser

Press the browser icon.

Step 2 of 10

Enter web address

Press the address bar.

Step 3 of 10

Enter web address

Key in the address of the required web page and press enter.

Step 4 of 10

Add current web page to bookmarks

Press the menu icon.

Step 5 of 10

Add current web page to bookmarks

Press the star.
Edit the name of the bookmark.

Step 6 of 10

Add current web page to bookmarks

Press Save.

Step 7 of 10

Go to bookmark

Press the menu icon.

Step 8 of 10

Go to bookmark

Press Bookmarks.

Step 9 of 10

Go to bookmark

Press the required bookmark.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Open internet browser

Press the browser icon.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press enter.

3 Add current web page to bookmarks

Press the menu icon.
Press the star.
Edit the name of the bookmark.
Press Save.

4 Go to bookmark

Press the menu icon.
Press Bookmarks.
Press the required bookmark.

5 Return to the home screen

Press the home icon to return to the home screen.

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