Huawei Ascend G6

Huawei Ascend G6

I can't send and receive email messages - Huawei Ascend G6

Cause 3 of 3: Your phone hasn't been correctly set up for email

If your phone hasn't been correctly set up for email, you can't send and receive email messages.

Solution: Set up your phone for email.

Step 1 of 29

Find "Email"

Press Email.

Step 2 of 29

Create new email account

Press Others.

Step 3 of 29

Enter email address

Press Email address and key in your email address.

Step 4 of 29

Enter password

Press Password and key in the password for your email account.

Step 5 of 29

Enter password

Press Next.

Step 6 of 29

Select server type

Press POP3.

Step 7 of 29

Enter username

Press the field below "Username" and key in the username for your email account.

Step 8 of 29

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 9 of 29

Enter incoming port

Press the field below "Port" and key in 110

Step 10 of 29

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 11 of 29

Turn off encryption of incoming email messages

Press None.

Step 12 of 29

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 13 of 29

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 14 of 29

Turn deletion of email messages on server on or off

Press Next.

Step 15 of 29

Enter outgoing server

Press the field below "SMTP server" and key in the name of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

Step 16 of 29

Enter outgoing port

Press the field below "Port" and key in 25

Step 17 of 29

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 18 of 29

Turn off encryption of outgoing email messages

Press None.

Step 19 of 29

Turn SMTP authentication on or off

Press Require sign-in to turn the function on or off.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Step 20 of 29

Turn SMTP authentication on or off

If you turn on SMTP authentication:
Press the field below "Username" and key in your username for your email provider's outgoing server.

Step 21 of 29

Turn SMTP authentication on or off

Press the field below "Password" and key in your password for your email provider's outgoing server.

Step 22 of 29

Turn SMTP authentication on or off

Press Next.

Step 23 of 29

Select setting for retrieval of new email messages

Press the drop down list below "Inbox checking frequency".

Step 24 of 29

Select setting for retrieval of new email messages

Press Never or the required period.

Step 25 of 29

Select setting for retrieval of new email messages

Press Next.

Step 26 of 29

Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

Step 27 of 29

Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

Step 28 of 29

Finish setup

Press Next.
Wait while your phone retrieves new email messages.

Step 29 of 29

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Email.

2 Create new email account

Press Others.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press Next.

5 Select server type

Press POP3.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110

9 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None.

10 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When I delete from Inbox.
Press Next.

11 Enter outgoing server

Press the field below "SMTP server" and key in the name of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

12 Enter outgoing port

Press the field below "Port" and key in 25

13 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None.

14 Turn SMTP authentication on or off

Press Require sign-in to turn the function on or off.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.
If you turn on SMTP authentication:
Press the field below "Username" and key in your username for your email provider's outgoing server.
Press the field below "Password" and key in your password for your email provider's outgoing server.
Press Next.

15 Select setting for retrieval of new email messages

Press the drop down list below "Inbox checking frequency".
Press Never or the required period.
Press Next.

16 Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

17 Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

18 Finish setup

Press Next.
Wait while your phone retrieves new email messages.

19 Return to the home screen

Press the Home key to return to the home screen.

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