Huawei Ascend Y550

Huawei Ascend Y550

I can't receive any calls - Huawei Ascend Y550

Cause 2 of 2: Divert of all calls is turned on

If call divert is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail or to another number.

Solution: Turn off call divert.

Step 1 of 11

Find "Call forwarding"

Press the phone icon.

Step 2 of 11

Find "Call forwarding"

Press the menu icon.

Step 3 of 11

Find "Call forwarding"

Press Settings.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

Huawei Ascend Y550
Step 5 of 11

Cancel all diverts

The current settings are displayed.

Step 6 of 11

Cancel all diverts

Press one of the following options:
Always forward

Step 7 of 11

Cancel all diverts

Forward when busy

Step 8 of 11

Cancel all diverts

Forward when unanswered

Step 9 of 11

Cancel all diverts

Forward when unreachable

Step 10 of 11

Cancel all diverts

Press Disable.
Repeat until all diverts have been cancelled.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.
Press the menu icon.
Press Settings.
Press Call forwarding.

2 Cancel all diverts

The current settings are displayed.
Huawei Ascend Y550
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable.
Repeat until all diverts have been cancelled.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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