Basic use
Explore
Change settings
Specifications
Cause 7 of 9: Mobile data is turned off on your phone
If you're trying to access the internet using the mobile network, mobile data needs to be turned on on your phone.
Solution: Turn on mobile data.
Find "Mobile networks"
Press Settings.
Press All.
Press Mobile networks.
Turn mobile data on or off
Press Data enabled to turn mobile data on or off.
Return to the home screen
Press the Home key to return to the home screen.
Or select...
Are you ready to upgrade your device? Check out our latest mobile phones