Huawei Mate 20

Huawei Mate 20

Android 9.0

I can't start my Huawei Mate 20 Android 9.0

Cause 5 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 13

Find "Security & privacy"

Press Settings.

Step 2 of 13

Find "Security & privacy"

Press Security & privacy.

Step 3 of 13

Create phone lock code using a fingerprint

Press Fingerprint ID.

Step 4 of 13

Create phone lock code using a fingerprint

Press Fingerprint management.

Step 5 of 13

Create phone lock code using a fingerprint

Press CHANGE UNLOCK METHOD.

Step 6 of 13

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 7 of 13

Create phone lock code using a fingerprint

Press New fingerprint and follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 8 of 13

Create phone lock code using a fingerprint

Press OK.

Step 9 of 13

Create phone lock code using a fingerprint

Press the Return key twice.

Step 10 of 13

Turn off use of phone lock code

Press Lock screen password.

Step 11 of 13

Turn off use of phone lock code

Press Disable lock screen password.

Step 12 of 13

Turn off use of phone lock code

Key in the current phone lock code and press DISABLE.

Step 13 of 13

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Security & privacy"

Press Settings.
Press Security & privacy.

2 Create phone lock code using a fingerprint

Press Fingerprint ID.
Press Fingerprint management.
Press CHANGE UNLOCK METHOD.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press New fingerprint and follow the instructions on the screen to create the phone lock code using your fingerprint.
Press OK.
Press the Return key twice.

3 Turn off use of phone lock code

Press Lock screen password.
Press Disable lock screen password.
Key in the current phone lock code and press DISABLE.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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