Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

I can't send and receive picture messages - Microsoft Lumia 640 XL

Cause 4 of 5: Mobile data is turned off on your phone

If mobile data is turned off on your phone, you can't send and receive picture messages.

Solution: Turn on mobile data.

Step 1 of 4

Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 4

Find "mobile+SIM"

Press mobile+SIM.

Step 3 of 4

Turn mobile data on or off

Press the indicator next to "Data connection" to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the home icon to return to the home screen.

1 Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.

2 Turn mobile data on or off

Press the indicator next to "Data connection" to turn the function on or off.

3 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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