Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

I can't send and receive text messages - Microsoft Lumia 640 XL

Cause 1 of 3: There's an error at the receiving end

If you have problems sending text messages to a specific number, the error may be at the receiving end.

Solution: Send a text message to another recipient to check if the error is at the receiving end.

Step 1 of 6

Write text message

Press the message icon.

Step 2 of 6

Write text message

Press the new message icon.

Step 3 of 6

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 4 of 6

Write the text

Press type a message.
Write the text for your text message.

Step 5 of 6

Send text message

Press the send icon when you've written your text message.

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

1 Write text message

Press the message icon.

Press the new message icon.

2 Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the text

Press type a message.
Write the text for your text message.

4 Send text message

Press the send icon when you've written your text message.

5 Return to the home screen

Press the home icon to return to the home screen.

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