Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

I can't turn on my phone - Microsoft Lumia 640 XL

Cause 9 of 10: Your phone isn't turned on correctly

Your phone won't turn on if it isn't turned on correctly.

Solution: Turn on your phone correctly.

Step 1 of 3

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 3

Enter PIN

Key in your PIN and press enter.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Step 3 of 3

Turn off your phone

Press and hold On/Off.
Drag your finger down the display to turn off your phone.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter PIN

Key in your PIN and press enter.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

3 Turn off your phone

Press and hold On/Off.
Drag your finger down the display to turn off your phone.

Did this solve the problem?

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