Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

I can't access the internet - Microsoft Lumia 640 XL

Cause 8 of 9: Your phone hasn't been correctly set up for internet

If you're trying to access the internet using the mobile network, you need to set up your phone for internet correctly.

Solution: Set up your phone for internet.

Step 1 of 9

Find "SIM settings"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 9

Find "SIM settings"

Press mobile+SIM.

Step 3 of 9

Find "SIM settings"

Press SIM settings.

Step 4 of 9

Create new data connection

Press the indicator next to "Manual Internet APN".

Step 5 of 9

Enter APN

Press the field below "APN".
Key in live.vodafone.com

Step 6 of 9

Select authentication type

Press the field below "Authentication type".

Step 7 of 9

Select authentication type

Press PAP.

Step 8 of 9

Save data connection

Press the save icon.

Step 9 of 9

Return to the home screen

Press the home icon to return to the home screen.

1 Find "SIM settings"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.
Press SIM settings.

2 Create new data connection

Press the indicator next to "Manual Internet APN".

3 Enter APN

Press the field below "APN".
Key in live.vodafone.com

4 Select authentication type

Press the field below "Authentication type".
Press PAP.

5 Save data connection

Press the save icon.

6 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones