Microsoft Lumia 640

Microsoft Lumia 640

I can't access the internet - Microsoft Lumia 640

Cause 3 of 9: You're abroad and data roaming is turned off on your phone

If you are trying to access the internet using the mobile network when abroad, data roaming needs to be turned on on your phone.

Solution: Turn on data roaming. Please note that you may induce additional costs by turning on data roaming on your phone.

Step 1 of 5

Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 5

Find "mobile+SIM"

Press mobile+SIM.

Step 3 of 5

Turn data roaming on or off

Press the field below "Data roaming options".

Step 4 of 5

Turn data roaming on or off

Press roam or don't roam.

Step 5 of 5

Return to the home screen

Press the home icon to return to the home screen.

1 Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.

2 Turn data roaming on or off

Press the field below "Data roaming options".
Press roam or don't roam.

3 Return to the home screen

Press the home icon to return to the home screen.

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