Microsoft Lumia 640

Microsoft Lumia 640

I can't access the internet - Microsoft Lumia 640

Cause 7 of 9: Mobile data is turned off on your phone

If you're trying to access the internet using the mobile network, mobile data needs to be turned on on your phone.

Solution: Turn on mobile data.

Step 1 of 4

Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 4

Find "mobile+SIM"

Press mobile+SIM.

Step 3 of 4

Turn mobile data on or off

Press the indicator next to "Data connection" to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the home icon to return to the home screen.

1 Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.

2 Turn mobile data on or off

Press the indicator next to "Data connection" to turn the function on or off.

3 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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