Microsoft Lumia 640

I can't turn on my phone - Microsoft Lumia 640

Cause 3 of 10: An incorrect PIN is entered

Your PIN is used to protect your SIM from unauthorised use. If an incorrect PIN is entered, you can't turn on your phone.

Solution: Enter the correct PIN. If you enter a wrong PIN three times in a row, your SIM is blocked and you need to key in your PUK. To obtain the PUK, log on to My Vodafone.

Step 1 of 3

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 3

Enter PIN

Key in your PIN and press enter.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Step 3 of 3

Turn off your phone

Press and hold On/Off.
Drag your finger down the display to turn off your phone.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter PIN

Key in your PIN and press enter.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

3 Turn off your phone

Press and hold On/Off.
Drag your finger down the display to turn off your phone.

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Microsoft Lumia 640

1 Turn on your phone

2 Enter PIN

3 Turn off your phone

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