Motorola Moto E13

Motorola Moto E13

Android 13 (Go edition)

I can't send and receive picture messages on my Motorola Moto E13 Android 13 (Go edition)

Cause 2 of 4: Mobile data is turned off

To send and receive MMS, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 5

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 5

Turn mobile data on or off

Press Internet.

Step 3 of 5

Turn mobile data on or off

Press the indicator next to the name of the SIM to turn the function on or off.

Step 4 of 5

Turn mobile data on or off

Press DONE.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press Internet.
Press the indicator next to the name of the SIM to turn the function on or off.
Press DONE.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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