Motorola Moto G14

Motorola Moto G14

Android 13

I can't start my Motorola Moto G14 Android 13

Cause 1 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 17

Find "Device lock"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 17

Find "Device lock"

Press the settings icon.

Step 3 of 17

Find "Device lock"

Press Security and privacy.

Step 4 of 17

Find "Device lock"

Press Device lock.

Step 5 of 17

Create phone lock code using a fingerprint

Press Face and fingerprint unlock.

Step 6 of 17

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 7 of 17

Create phone lock code using a fingerprint

Press the required setting.

Step 8 of 17

Create phone lock code using a fingerprint

Press Done.

Step 9 of 17

Create phone lock code using a fingerprint

Press Fingerprint.

Step 10 of 17

Create phone lock code using a fingerprint

Press Setup.

Step 11 of 17

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 12 of 17

Create phone lock code using a fingerprint

Press Done.

Step 13 of 17

Create phone lock code using a fingerprint

Press the Return key twice.

Step 14 of 17

Turn off use of phone lock code

Press Screen lock and key in the phone lock code you created earlier.

Step 15 of 17

Turn off use of phone lock code

Press None.

Step 16 of 17

Turn off use of phone lock code

Press DELETE.

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Device lock"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Security and privacy.
Press Device lock.

2 Create phone lock code using a fingerprint

Press Face and fingerprint unlock.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press the required setting.
Press Done.
Press Fingerprint.
Press Setup.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Press Done.
Press the Return key twice.

3 Turn off use of phone lock code

Press Screen lock and key in the phone lock code you created earlier.
Press None.
Press DELETE.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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