OPPO R11

OPPO R11

Android 7.1

I can't send and receive picture messages on my OPPO R11 Android 7.1

Cause 5 of 5: Mobile data is turned off

To send and receive MMS, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 7

Find "Dual SIM & Cellular"

Press Settings.

Step 2 of 7

Find "Dual SIM & Cellular"

Press Dual SIM & Cellular.

Step 3 of 7

Turn mobile data on or off

Press the indicator next to "Mobile Data" to turn the function on or off.

Step 4 of 7

Turn use of mobile data for applications on or off

Press Apps Using Wi-Fi and Mobile Data.

Step 5 of 7

Turn use of mobile data for applications on or off

Press the required application.

Step 6 of 7

Turn use of mobile data for applications on or off

Press the required setting.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Dual SIM & Cellular"

Press Settings.
Press Dual SIM & Cellular.

2 Turn mobile data on or off

Press the indicator next to "Mobile Data" to turn the function on or off.

3 Turn use of mobile data for applications on or off

Press Apps Using Wi-Fi and Mobile Data.
Press the required application.
Press the required setting.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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