1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4b1afe33-533e-4ed3-a28a-0f34abb195d0.png?width=200&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-ec7af552-b1d6-4809-95f1-964b9478d231.png?width=200&height=448)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-8c5f2299-96a0-4a8f-a4be-44eeb048beb6.png?width=200&height=448)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2f3c3a33-d6c2-4082-a50a-663abbdb588f.png?width=200&height=448)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-6f336534-d70f-4df5-81c4-209fb8b951f3.png?width=200&height=448)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a61c2232-caad-435e-8c5d-a891541b1bbd.png?width=200&height=448)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-6658f467-8e46-497a-804c-0369c18efbe7.png?width=200&height=448)
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![](/Content/images/design_assets/vf-fb-logo.png)