Samsung Galaxy A5

Samsung Galaxy A5

I can't install an app - Samsung Galaxy A5

Cause 2 of 3: There's a problem with your payment information

If there's a problem with your payment information, you can only install free apps.

Solution: Log on to Google Play from a computer to change your payment information.

Samsung Galaxy A5

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones